special servicing

phone +44 (0) 7768 840628

Home Funding has extensive knowledge in managing ‘non-performing’ or ‘arrears’ mortgage accounts and offers services and bespoke solutions to reflect our clients policy and attitude to risk,. Home Funding would always reflect a fully compliant approach and incorporate best practice initiatives to deliver ‘best in market’ performance. Our strategy is always to take decisions that reflect individual circumstances and our experienced, proven management team ensure this happens.

There are several variations to this model, with differences largely relating to;

  • the point at which responsibility passes from the Primary Servicer to the Special Servicer
  • whether the Special Servicer assumes responsibility for customer contact or that remains with the Primary Servicer
  • agreed mandates for decision making